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Our Privacy Commitment

 

At Mother To Mother, we believe privacy is a form of care. As a small business dedicated to supporting mothers and their families, we are committed to handling your personal information with respect, transparency, and responsibility. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

Information We Collect

We collect only the information necessary to operate our business, fulfill orders, and provide thoughtful customer care.

Information You Provide to Us

When you place an order, contact us, or subscribe to our communications, we may collect:

  • Full name
     
  • Email address
     
  • Shipping and billing address
     
  • Phone number (if provided)
     

Payment information is processed securely through third-party payment providers (such as Google Pay, Amazon Pay or other authorized processors). Mother To Mother does not store or have access to full credit card or payment details.

Information from Third-Party Marketplaces

If you purchase Mother To Mother products through Amazon or another authorized marketplace, we may receive limited order-related information such as:

  • Buyer name
     
  • Shipping address
     
  • Order details
     
  • Buyer-initiated messages
     

This information is provided solely for order fulfillment and customer service.

Automatically Collected Information (Website Only)

When you browse our website, we may automatically collect:

  • IP address
     
  • Browser and device information
     
  • Pages visited and time spent on our site
     
  • Cookies and similar technologies
     

How We Use Your Information

We use personal information only for legitimate business purposes, including to:

  • Fulfill and ship orders
     
  • Provide customer support and respond to inquiries
     
  • Communicate order confirmations, updates, or issues
     
  • Improve our website and product offerings
     
  • Comply with legal, tax, and regulatory requirements
     

We do not use customer information for unsolicited marketing, and we do not contact Amazon customers outside of Amazon’s messaging system.

Sharing of Information

Mother To Mother does not sell or rent personal information.

We may share limited information with trusted service providers only as necessary to:

  • Process payments
     
  • Ship and deliver orders
     
  • Operate our website
     
  • Comply with legal obligations
     

All partners are required to protect your information and use it solely for authorized purposes.

Data Protection & Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, or disclosure. Access to personal data is limited to those who need it to operate our business.

We retain personal information only as long as necessary to fulfill orders, provide customer service, or meet legal or marketplace requirements.

Cookies and Website Technologies

Our website may use cookies to ensure proper functionality, analyze traffic, and enhance your browsing experience. Cookies do not collect sensitive personal information.

You may adjust your browser settings to block cookies; however, some website features may not function properly.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
     
  • Request correction or deletion of your information
     
  • Withdraw consent for marketing communications
     

For purchases made through Amazon, privacy requests may also be handled directly through Amazon in accordance with their policies.

Children’s Privacy

Mother To Mother products are created for mothers and families, but our website is intended for adults. We do not knowingly collect personal information from children under the age of 13.

Third-Party Services

Purchases made through Amazon or other third-party platforms are also subject to those platforms’ privacy policies. Mother To Mother is not responsible for the independent data practices of third parties.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

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Mother To Mother

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